TERMS AND CONDITIONS:
By placing an order through this website, you agree to the terms and conditions set forth below. Please read through these terms carefully before placing your order.
Please check the delivery address details to make sure they are correct prior to placing an order as this is the address that the order will send out to. Once an order is placed, the Shipping Address can not be changed due to all packaging and shipping being performed by a third party Fulfillment Center. If an order is returned to us due to insufficient address details, or wrong address, we will resend the order and an extra shipping fee may apply.
Please read the Return Policy in full before emailing Customer Service. To receive a refund you must follow the guidelines outlined below.
All 12 Days of Beauty, End Of Year Sale and January Flash Sale purchases are final. No returns or exchanges are permitted.
*The authorized return must be packed in the original shipping box along with all of the original packaging materials and must be received by our fulfillment center in the same manner in which it was received with no broken pieces or parts (it must be in NEW CONDITION).
** We will pay the return shipping costs ONLY if the product is defective or the return is a result of our error. However, if the product is returned for any other reason, you are responsible for the return shipping costs and will be charged a twenty percent (20%) restocking fee (of product at full price) plus original Shipping & Handling charges (if applicable). This fee will be taken out of the refund issued.
***If you are for any reason unsatisfied with a product, please email our Customer Service at info@AlexisVogel.com.